AML & KYC Notice
Last updated: June 2026
Gamesora takes financial crime seriously. This notice explains the basic anti-money-laundering (AML), counter-terrorist-financing (CTF) and Know-Your-Customer (KYC) controls we apply, and what we may ask of you in higher-risk situations. These controls exist to protect customers, payment partners and the broader payment ecosystem.
1. Risk-based monitoring
We monitor orders and Wallet activity for patterns associated with fraud, money laundering or sanctions evasion — including unusual order velocity, mismatched billing/IP locations, repeated chargebacks, and use of high-risk payment instruments.
2. Identity verification (KYC)
We may ask you to verify your identity before approving an order, releasing a Wallet refund, or unfreezing an account. Typical requests are: a government-issued ID, a selfie matching the ID, and proof that the payment instrument used belongs to you. Documents are stored securely and used only for verification.
3. Sanctions and prohibited regions
We do not sell to individuals, entities or jurisdictions subject to UN, EU, UK or US sanctions. By placing an order you confirm you are not a sanctioned person and not acting on behalf of one. Orders failing sanctions screening will be cancelled and refunded.
4. Reporting
Where required by law we will file suspicious activity reports with the relevant authorities and share order/account data with payment networks and law enforcement, without giving prior notice to the customer.
5. Cooperation
We expect customers to cooperate with reasonable verification requests. Refusing to verify when asked, providing false documents, or attempting to bypass controls is treated as a serious AUP violation and may lead to a permanent ban.